Shipping Policy

  

Order Processing Time

Thank you for shopping Crystal Room Dividers!    Our normal order processing time is 3-5 business days.  If it will be longer, we will let you know.

Shipping Damage for expedited shipping options (not free)

At Crystal, we use industry trusted shipping carriers.  These trusted carries stand behind their shipping services.  While we do work diligently with these shipping carriers to arrange cost effective shipping for you, we do not manage carriers shipping, nor can we process shipping damage claims on their behalf.  Please contact your shipping carrier directly for any concerns about service levels or shipping related damage claims.

Shipping Service Levels and Mixed Mode Shipments

We use industry trusted shipping carriers.  These trusted carriers publish and support their own delivery service levels.  Sometimes if you select several different item types, then you will get mixed methods of shipping, which are consolidated into one shipping line item.  The shipping service levels for each item type are normally 1-3 business days*.  If you want to see the individual item type shipping charges, then simple unselect the other items to see any specific item shipping details.

*With the exception of CA, OR, WA which can be longer.  We currently can not support shipments outside the continental USA including Alaska and Hawaii.